Learning from errors at work
pp. 699-732
in: Stephen Billett, Christian Harteis, Hans Gruber (eds), International handbook of research in professional and practice-based learning, Berlin, Springer, 2014Abstract
The manuscript discusses the issue learning from errors at work by starting from the fallibility of daily life. Errors are unavoidable, hence, employees and enterprises have to develop a way of dealing with errors which avoids their repetition. From a theoretical viewpoint a framework for the analysis of errors is developed which acknowledges psychological theories of acting. On this basis, opportunities for learning from errors can be discussed and connected to theories on workplace learning. Then, the state of empirical research on learning from errors at work is to be discussed. Finally, the manuscript ends with unsolved challenges for empirical field research.