Abstract
Ethnographic approaches associated with social and cultural anthropology are common currency in systems design. They are employed widely in academic and industrial reasearch labs, consultancy firms, IT companies and design houses. Doing Design Ethnography is about one particularly influential approach: ethnomethodologically informed or inspired ethnography. This chapter provides a brief overview of the ethnomethodological orientation and the "job of work" using it entails. It outlines the purpose of this book, the authors' experience in doing ethnography for design, and core texts that the reader might also turn to further develop their understanding of the ethnomethodological approach.