A new user-centered design process for creating new value and future
pp. 108-116
in: Julie Jacko (ed), Human-computer interaction. Interaction design and usability, Berlin, Springer, 2007Abstract
This paper presents a new process model of user-centered design that can be applied to the development of new value and future. Realizing that the widely known conventional human-centered design process, defined by ISO13407, is not always effective, here we propose a new process model and introduce an overview of activities based on this process. This aims at not only developing new value and future, but also in generating new ideas in concept planning.