rules of conversational sequence
217-227
"who may i say is calling?"
229-231
bringing conversations to a close
233-233
on suicide threats getting laughed off
235-243
"they all hang themselves"
245-245
the correction-invitation device
247-252
an impromptu survey of the literature
253-259
suicide as a device for discovering if anybody cares
261-270
the M.I.R. membership categorization device
271-281
the MMPI as a locator of alcoholics
293-293
when does the transformation to "trouble' occur?
307-308
the theory of pain as an index to disease
309-311
accountable actions
321-330