An exploration of information systems adoption

tools and skills as cultural artefacts — the case of a management information system

Deborah Bunker

Karlheinz Kautz

Anhtai Anhtuan

pp. 116-133

in: Leslie Willcocks, Chris Sauer, Mary C. Lacity (eds), Enacting research methods in information systems 2, Basingstoke, Palgrave Macmillan, 2016

Abstract

Research indicates that many information systems and information technology (IS/IT) implementations are not to the satisfaction of the adopting organisations. Larsen and McGuire (1998) reported that half of all implementations are deemed unsuccessful or inappropriate. Unfortunately, the research into IS diffusion has not yet achieved very fruitful outcomes for the IS community, in academia and industry. Research into this area suffers from weaknesses, including bias and fragmentation (Kautz et al., 2005).